DCM Research delivers data and insights to help aged care, home care, and retirement living providers make informed decisions and drive better outcomes.
DCM Research - Shaping the Future of the Business of Ageing

DCM Research

Driving Data-Driven Decisions in Aged Care and Retirement Living

DCM Research is Australia’s leading independent research program dedicated to the retirement living and aged care sectors. Our mission is to provide actionable insights that empower providers to make informed decisions, enhance resident satisfaction, and navigate the evolving landscape of ageing services.

Our Key Research Initiatives

At DCM Research, our initiatives are designed to uncover the real-world behaviours, needs and preferences of older Australians—giving providers and suppliers the clarity they need to plan, invest and deliver with confidence.

Our research combines deep sector knowledge with robust methodology, offering a unique view into how older Australians engage with care, housing and lifestyle choices as they age.

DCM Research delivers data and insights to help aged care, home care, and retirement living providers make informed decisions and drive better outcomes.
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DCM Research

National Resident Survey

The National Resident Survey is the largest retirement living survey globally, capturing feedback from over 4,800 residents. It offers operators a comprehensive understanding of resident satisfaction, Net Promoter Scores (NPS), and benchmarking data to inform service improvements.

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DCM Research

Prospect Profile

This study examines the perceptions and expectations of potential residents aged 60+, identifying barriers to entry and opportunities for sector growth. Through exploratory interviews and quantitative surveys, the Prospect Profile provides valuable insights into consumer decision-making processes.

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DCM Research

Regulatory Compliance Surveys

Tailored to meet the requirements of the NSW Rules of Conduct and the National Code of Conduct for retirement villages, these surveys assist operators in demonstrating compliance with industry standards. DCM Research conducts the surveys, collates results, and delivers actionable data to support continuous improvement.

Engage with DCM Research to harness the power of data in shaping the future of aged care and retirement living.

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